Good Afternoon 1300 Rubbish,

I would just like to let you know that I used your service on Monday last week and I am highly recommending it to others.

Within half an hour of my call you had someone at my house (I think his name was Billy?) – he picked up all of the waste with no fuss and in no time at all, all for a very reasonable price.

I also thought the convenience of credit card payments was great as I was in a desperate situation and certainly didn’t have enough cash on me!

Please pass on my thanks to your team – I am eternally grateful for your prompt and efficient help.